Accessibility

Our Commitment

DellaCare LLC (d/b/a DellaCare Herbal Health) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures Taken

DellaCare Herbal Health takes the following measures to support accessibility:

• Semantic HTML structure throughout the website
• Sufficient color contrast for text and interactive elements
• Keyboard-navigable menus, buttons and forms, including a phone menu that opens and closes with the keyboard
• Alt text for images and meaningful link descriptions
• Responsive design that adapts to phones, tablets, computers and zoom levels
• Clear, readable typography with adequate font sizing

Talking with Della

Della, our AI wellness guide, is designed so you can reach her in more than one way:

• By voice: talk with live Della hands-free using your microphone.
• Without speaking: tap “Ask Della” on any kit or brand, or type your question in the “Ask Della” box.
• By reading: what Della says appears as on-screen captions.
• On your schedule: live conversations never start until you tap or click, and you can end a conversation at any time.

Known Limitations

While we strive for full accessibility, some areas may have limitations. Spoken conversations with live Della need a microphone and a modern browser. Della’s live video and some decorative animations may not be fully described to screen readers, although her words are always available as captions. Stripe’s secure checkout page is provided by Stripe and follows Stripe’s accessibility practices.

Feedback

We welcome your feedback on the accessibility of DellaCare Herbal Health. If you encounter accessibility barriers or have suggestions for improvement, please contact us. We can also help you place an order or answer kit questions by email or phone.

Enforcement

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or contact your state attorney general’s office.

Last updated: October 2026