Effective Date: January 1, 2025 | Last Updated: April 2026
Introduction
DellaCare LLC (“DellaCare,” “we,” “us,” or “our”), operating as DellaCare Herbal Health, a subsidiary of RSAAID LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website, you consent to the data practices described in this policy.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including your name, email address, mailing address, phone number, and payment information when you make a purchase or contact us.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
AI Interaction Data
When you interact with Della, our AI supplements guide, we collect the text of your queries to provide relevant responses. Voice data processed through our voice interface is converted to text in real time and is not stored as audio recordings.
How We Use Your Information
We use collected information to process and fulfill orders, provide customer support, improve our website and AI services, send transactional emails related to your orders, personalize your experience, and comply with legal obligations.
Information Sharing
We may share your information with payment processors to complete transactions, shipping carriers to deliver your orders, service providers who assist with website operations and email communications, AI service providers (Anthropic) for processing Della AI queries, and law enforcement or regulatory authorities when required by law.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. DellaCare Herbal Health is and will always be ad-free.
Affiliate Links & Third-Party Sites
Our website contains affiliate links to Amazon.com and other retailers. When you click these links, you leave our site and are subject to the privacy policies of those third-party websites. We are not responsible for the privacy practices of external sites.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission and secure storage practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Amazon affiliate cookies may be placed when you click product links. You can set your browser to refuse cookies, though some website features may not function properly without them.
Your Rights
You have the right to access, correct, or delete your personal information, opt out of marketing communications at any time, and request information about what data we hold about you.
Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy, please contact us:
DellaCare LLC (d/b/a DellaCare Herbal Health)
Email: privacy@dellacare.com
Phone: (410) 873-1500
Last updated: April 2026